This page explains in plain English how your personal data is collected, stored, and used at 1winbet. We believe transparency — not secrecy — is the only right approach when it comes to your information.
Six commitments 1winbet always upholds to protect your privacy
All your personal data is stored with 256-bit SSL encryption — the same security standard used by banks and financial institutions, maintained consistently at 1winbet.
1winbet never sells your personal information to advertisers or third parties. Sharing data outside the platform is strictly prohibited except where required by law — that is a non-negotiable policy.
1winbet only collects information that is necessary to provide its services. No excessive or irrelevant data is requested, and there is a clear reason behind every piece of information we collect.
Upon closing your account, you can request the deletion of all your personal data. Where there is no legal obligation to retain it, your data will be removed within the specified timeframe.
You can opt out of promotional emails or SMS at any time. Manage your notification preferences directly from your account settings.
Third-party cybersecurity specialists regularly audit 1winbet's data systems. Any vulnerabilities identified are addressed immediately.
This Privacy Policy describes our practices regarding the personal data of users of the 1winbet website (www.1winbet.xyz) and mobile application. By creating an account or using the platform, you agree to this Privacy Policy.
We understand that concerns around personal data security are growing. That is why 1winbet has written its privacy policy in plain, accessible language — so every user can clearly understand how their information is being used.
For any questions about this policy, reach us at support@1winbet.xyz or via live chat in Bengali. Our team will get back to you promptly.
1winbet only collects information necessary to provide its services. Data is gathered at two stages: during registration and during platform use.
Information required at registration:
Additional documents required for KYC (Know Your Customer) verification:
Information automatically recorded while using the platform:
1winbet uses the data it collects solely for specific and legitimate purposes. Each piece of data and its intended use is clearly outlined below:
| Data Type | Purpose of Use |
|---|---|
| Name & Identity | Account Verification & KYC Process |
| Transaction notifications, password resets, promo updates | |
| Mobile Number | OTP verification, security alerts |
| Payment Information | Deposit & Withdrawal Processing |
| IP & Device | Fraud Prevention & Security Monitoring |
| Betting History | Personalized Services & Responsible Gaming Monitoring |
1winbet will never sell your data to advertising companies. Any promotional communication requires your consent, and you can opt out at any time.
1winbet's servers are housed in internationally certified data centres with round-the-clock physical and digital security. The following measures are in place to protect your personal data:
While your account is active, data is retained as needed. Once an account is closed, all personal data — except what is legally required to be kept — is deleted within 90 days. Transaction records must be retained for a set period under anti-money laundering laws.
Use a strong password to keep your account secure and never share your login details with anyone. If you notice any suspicious activity, contact support immediately.
1winbet does not sell user data — that is a firm policy. However, limited data may be shared in specific cases necessary for service operations:
Your data goes nowhere beyond this limited sharing. All third-party agreements include mandatory data protection clauses — they are bound to uphold the same privacy standards we do.
No data is shared with any third party for marketing or advertising purposes. This is one of 1winbet's most firmly held commitments.
1winbet uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.
You can disable or clear cookies at any time through your browser settings. Note that disabling essential cookies may affect login and gaming functionality. The mobile app uses device storage instead of cookies, governed by the same policy.
1winbet believes that data belongs to the person it concerns. That is why every user is guaranteed the following rights:
You can request a full overview of the data 1winbet holds about you at any time. A complete data summary will be provided within 30 days.
You can request corrections to any inaccurate or outdated information. Most basic details can be updated directly from your Account Settings.
Upon account closure, you may request deletion of your personal data. Unless legally required to retain it, all data will be erased within 90 days.
Contact support to request a portable copy of your personal data in CSV or JSON format.
You can object to your data being used for marketing or profiling. Opt out directly from your Account Settings.
In certain circumstances, you can request a temporary restriction on how your data is used.
To exercise any of these rights, email support@1winbet.xyz or submit a request via live chat in Bengali. Most requests are fulfilled within 7 business days.
1winbet strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect any data from minors.
If you suspect someone you know who is underage is using 1winbet, please contact us at support@1winbet.xyz. We will take prompt action.
For any questions or concerns regarding this privacy policy, please get in touch through the following:
When a privacy-related request is submitted, your identity will be verified before any information is provided — this is done strictly for your security.
1winbet may update this privacy policy when necessary. Whenever changes are made, we always follow a prior-notice policy:
Keep push notifications enabled in the app to receive the latest policy updates. We never make changes to your data protection terms quietly.
Data protection in Bangladesh's online services is still a relatively new concept for many people — users often have no idea what is being done with their information. 1winbet recognizes this awareness gap, which is why we made the decision to write this privacy policy in plain, easy-to-understand English.
When you register on 1winbet, you provide your name, phone number, and email address. 1winbet uses this information for just two purposes — verifying your identity and keeping in touch with you when necessary. Beyond that, this data goes nowhere else.
Many users find the KYC or identity verification process daunting. Submitting a copy of your National ID — is it really safe? At 1winbet, all uploaded documents are stored with AES-256 encryption and can only be accessed by authorized verification staff. Once verification is complete, the copy is no longer available for general access.
Payment security is something many people worry about — and understandably so. When you transact via bKash or Nagad on 1winbet, your full payment details go directly to the respective payment provider's system. 1winbet only retains a confirmation record of the transaction — your full account number or PIN is never stored.
There is an important reason why your betting history is retained — responsible gaming. If any problematic patterns are detected in a user's betting behaviour, 1winbet automatically sends an alert and offers support. This analysis is entirely confidential and is used solely for the user's wellbeing.
A common question among mobile app users is whether the app can access their camera, contacts, or location. The answer for the 1winbet app is no. The app only requests permissions for internet access, storage, notifications, and biometric authentication — and the reason for each is clearly stated. The 1winbet app will never request access to your camera, location, or contacts.
It's a fair question — what happens if your data is ever breached? Under 1winbet's Incident Response Plan, affected users must be notified within 72 hours of any confirmed data breach. You'll be informed of exactly what data was compromised, the potential impact, and the steps being taken to address it. That level of transparency is what 1winbet stands for.
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